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3 years of experience

Skills

Customer Service International Client Support Communication Problem Resolution Empathy Billing & Claims Handling Policy Explanation Team Collaboration Project Scheduling Milestone Tracking Cross‑department Coordination CRM & Data Management Multitasking Process Improvement Sales & Product Styling

Experience

Customer Service Representative

Call 360

-

Handled inbound calls and emails from English‑speaking clients regarding insurance products, providing friendly and professional assistance. Resolved billing, claims and policy questions with empathy and patience, ensuring high client satisfaction. Collaborated with team members to improve the customer experience and maintain smooth service operations.

Project Specialist

Far Stafford

-

Supported international project managers by maintaining schedules, tracking milestones and coordinating cross‑department communication. Ensured timely updates and accuracy of project documentation and reports, and assisted with data management and CRM systems. Managed multiple priorities, streamlined processes and facilitated clear team alignment.

Sales Assistant

LC WAIKIKI

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Provided exceptional customer service, assisting shoppers with product selection and styling advice. Processed transactions accurately, handled returns and resolved concerns with empathy. Maintained product displays, stock organization and accurate inventory records while contributing to daily and monthly sales goals.

Languages

Français

intermediate

Anglais

intermediate

Espagnol

intermediate

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Last updated: 4 hours ago