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2 years of experience

Skills

Customer Relationship Management Financial & Data Operations Advanced Microsoft Office Visual Communication Problem Solving & Analysis Public Relations Administrative Layout Management Stakeholder Communication Campaign Coordination Public Awareness Documentation & Reporting Data Transparency Team Collaboration Interpersonal Skills Organizational Skills

Experience

Operations & Customer Support Associate

IQRA EDUCATION SYSTEM

2024-01 -

Managed and organized administrative layouts, enhancing data transparency and coordination across the institution. Developed structured operational plans and ensured clear, engaging communication with students, staff and external stakeholders. Utilized advanced Microsoft Office tools and CRM techniques to streamline financial and data operations. Coordinated cross‑functional teams to improve service delivery and operational efficiency. Delivered measurable improvements in workflow speed and stakeholder satisfaction.

Campaign Coordinator & Relations Officer

GIFT UNIVERSITY GUJRANWALA

2023-01 - 2023-12

Designed and executed public awareness campaigns and counseling sessions, showcasing high‑level interpersonal and communication skills. Maintained organized documentation and reporting for campus‑wide compliance programs, ensuring regulatory adherence. Collaborated with university departments to align campaign objectives with institutional goals. Utilized visual communication tools and data management techniques to track campaign impact. Achieved increased student engagement and improved community outreach metrics.

Languages

English

fluent

Urdu

fluent

Punjabi

fluent

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Last updated: 6 hours ago