Maintenance Coordinator

About the role

We are seeking an organized and proactive Maintenance Coordinator to manage maintenance requests, coordinate vendors and technicians, and ensure property issues are resolved quickly and efficiently. The role supports multiple properties and works remotely, requiring strong communication and follow‑through.

Key responsibilities

• Receive, review, prioritize, and track maintenance requests from tenants, guests, property managers, and internal teams.
• Coordinate repairs with technicians, contractors, and vendors, scheduling appointments and providing necessary access information.
• Follow up on open work orders to ensure timely resolution and handle urgent or emergency issues according to procedures.
• Obtain and compare estimates, escalating higher‑cost repairs for approval.
• Maintain accurate records of work orders, invoices, photos, estimates, and completed repairs.
• Monitor recurring issues, identify preventative maintenance opportunities, and update property management systems.
• Ensure completed work meets quality expectations before closing requests.

Required profile

• 2+ years of experience in maintenance coordination, property or facilities management.
• Strong experience coordinating contractors, handymen, plumbers, electricians, HVAC technicians, and other vendors.
• Excellent communication, follow‑up, and organizational skills.
• Ability to prioritize multiple work orders, handle emergencies, and work independently in a remote environment.
• Fluent English, both written and verbal.

Required skills

• Proficiency with Google Workspace.
• Experience using property management or work‑order software (e.g., AppFolio, Buildium, Propertyware, Rent Manager, Yardi, Guesty, Hostaway).