Director, Agentic Commerce Product Management (North America)

About the role

Mastercard is seeking a Director to lead the rollout of its Agentic Commerce solutions across North America. The role will guide the product from concept through full commercialization, creating compelling payment experiences and driving adoption among issuers, merchants, agents and ecosystem partners.

Key responsibilities

• Define and shape the future of agentic commerce, strengthening Mastercard’s market leadership.
• Lead end‑to‑end product management with a strong focus on commercialization.
• Act as the Voice of the Customer, ensuring market insights drive product design, prioritisation and roadmaps.
• Partner with global product teams to build and enhance agentic commerce capabilities.
• Develop partner‑facing value propositions, narratives and sales enablement materials.
• Track industry trends and identify expansion opportunities for agentic flows and use cases.
• Conduct market landscape analysis to uncover and prioritise new customer segments such as agents, merchants and PSPs.
• Collaborate across the organisation to define and execute product roadmaps.

Required profile

• Innovative product leader with deep expertise in payments.
• Fluency in AI concepts and agentic commerce models.
• Proven track record of bringing digital payment products to market at scale.
• Strong strategic thinking and ability to influence cross‑functional teams.

Required skills