Booking & Reservations Specialist

About the role

We are seeking a detail‑oriented Booking & Reservations Specialist to support our clients in researching travel options, coordinating bookings and ensuring reservation details are accurate. The role involves working remotely while communicating professionally with clients and service providers.

Key responsibilities

• Research travel and accommodation options based on client preferences.
• Assist with booking and reservation requests, reviewing availability and applicable options.
• Coordinate accommodations, transportation, activities and related services.
• Verify reservation information for accuracy and provide confirmations with important details.
• Handle modifications, special requests and follow up when additional information is required.
• Maintain accurate booking records and communicate professionally with clients and service providers.

Required profile

• Strong attention to detail.
• Excellent communication skills.
• Good research and organizational abilities.
• Customer‑focused attitude.
• Comfortable using online systems.
• Ability to prioritize requests and deadlines.
• Previous experience in booking, customer service, hospitality or administration is helpful.

Required skills

What we offer

• Remote work environment.
• Comprehensive training and ongoing professional development.
• Access to booking tools and resources.
• Continuing education opportunities.
• Team support.