Sales Development Representative (Inbound Healthcare)

About the role

A remote Sales Development Representative (SDR) is sought to support a growing healthcare-focused sales team. The role suits someone early in their sales career who handles inbound leads, qualifies prospects and sets appointments for senior sales executives. The position covers US time zones (EST-PST); prior exposure to healthcare services, medical products or health tech is a strong plus.

Key responsibilities

• Handle inbound calls, emails and web inquiries from prospective healthcare clients
• Qualify leads against defined criteria and route opportunities appropriately
• Schedule appointments and product demos for Account Executives
• Maintain accurate activity and lead records in the CRM
• Follow up with inbound prospects to ensure timely engagement
• Learn and articulate the company's healthcare-focused value proposition
• Work with sales and marketing teams to improve lead quality and conversion

Required profile

• Experience in a sales, customer support or appointment-setting role
• Prior remote work experience with tools such as Slack, Zoom, Google Workspace, Asana or similar; candidates without it will not be considered
• Experience working with US or UK-based companies or customers
• Strong verbal communication and comfort speaking with prospects by phone
• Reliable internet connection and a professional remote work setup

Required skills

• Basic CRM experience (Salesforce, HubSpot or similar)
• Preferred: exposure to healthcare, medical services, health tech or insurance, and familiarity with appointment setting and lead qualification

To apply, the full application form must be completed and a short video recorded as part of the process; the video is the first step of the interview.