Active jobs (59)
Site Director / District Manager – BPO Call Center
About the role Lead from the front and shape the performance of high‑impact contact center operations in Belize City. The role combines strategic plan...
Healthcare Customer Service Associate
About the role Fusion CX is seeking a Healthcare Customer Service Associate to be the primary point of contact for members seeking assistance with ben...
Bilingual Call Center Associate – Patient Access Coordination
About the role Fusion CX is seeking bilingual (English‑Spanish) Call Center Associates in San Ignacio, Belize to support patient access coordination f...
RTA Specialist – Workforce Management
About the role The RTA Specialist supports real‑time decision‑making by monitoring schedule adherence, workforce compliance and intraday performance f...
Inbound Retention Specialist – Negotiation & Sales
About the role Fusion CX is seeking an Inbound Retention Specialist to engage customers of a leading US telecommunications provider who are considerin...
Customer Service Representative – Blended Support
About the role Fusion CX is seeking Customer Service Representatives in Belize City to provide blended support across voice, chat, and email channels....
Mobile Onboarding Specialist – Activation Guide
About the role Fusion CX is seeking Mobile Onboarding Specialists to guide new customers of a US mobile services provider through activation and onboa...
Mobile Inbound Representative – Tech & Mobile Specialist
About the role Fusion CX is seeking Mobile Inbound Representatives to support customers of a US mobile services provider. The role involves handling i...
Non-Pay & Billing Specialist – Resolution Expert
About the role Fusion CX is seeking a Billing and Customer Support Representative to assist residential customers of a leading US telecommunications p...
AI Data Collection Specialist – Colombia
About the role Fusion CX is looking for individuals in Colombia to record first‑person videos of everyday household activities. The recordings will be...
EEG Scheduling & Support Agent (Bilingual)
About the role As an EEG Scheduling & Support Agent you will coordinate EEG study appointments, manage equipment logistics and provide basic technical...
Bilingual Customer Service Agent for Personal Loans
About the role Fusion CX is seeking bilingual Customer Service Agents in El Salvador to support personal loan applicants and co‑signers throughout the...
Bilingual Guest Services Agent – Theme Parks
About the role Fusion CX is looking for a bilingual Guest Services Agent to support guests throughout their theme‑park experience in El Salvador. You...
Patient Care Agent – Ophthalmology Clinics (Bilingual)
About the role Fusion CX is looking for a bilingual Patient Care Agent to support patients of ophthalmology and vision‑care clinics in the United Stat...
Member Services Agent – Benefit Accounts (Bilingual)
About the role As a Member Services Agent you will support U.S. members who use tax‑advantaged healthcare benefit accounts such as HSA, FSA, HRA and C...
Business Mobile Technical Support Agent (Bilingual)
About the role Support U.S. business customers in El Salvador by troubleshooting mobile connectivity, network signal, and data issues. Provide assista...
Customer Service & Technical Support Agent – Telecommunications (Bilingual)
About the role Join Fusion CX as a bilingual Customer Service & Technical Support Agent, assisting residential and business customers in El Salvador w...
Health Insurance Coverage Support Agent (Bilingual)
About the role As a Health Insurance Coverage Support Agent you will assist healthcare providers and patients with insurance eligibility, enrollment,...
Technical Support Agent – Bilingual Online Exam Proctoring
About the role Fusion CX is looking for a bilingual Technical Support Agent to assist students and educators using an online exam proctoring platform....
Annotation SME / Team Lead – Advanced AI Data Annotation
About the role Fusion CX is building an Advanced Annotation Capability to support complex AI data programs across computer vision, LiDAR and multimoda...
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