General Manager - The Placencia Resort (Hyatt), Belize

About the role

The Placencia Resort, Belize's first Hyatt-branded resort, is a 90-room beachfront property on Maya Beach with food and beverage outlets, a pool, spa and marina. It is currently managed by Remington Hospitality and will undergo a full renovation and repositioning in 2027, while operating about 30 guestrooms. The General Manager leads the full operation of rooms, food and beverage, spa, sales, engineering, human resources and accounting, reports to the Vice President of Operations and works 100% on site.

Key responsibilities

• Lead the Executive Committee and recruit, coach and develop local leaders, building a strong local leadership team
• Lead the transition to Remington Hospitality systems and standards, set up operating structures, SOPs and internal controls, and implement property management, POS, accounting and HR systems
• Support the renovation and repositioning, coordinating construction phasing with operations to protect guest experience and revenue
• Drive revenue, RevPAR and GOP, prepare annual budgets and forecasts, and report accurately to ownership and Remington
• Maintain quality, guest satisfaction and brand standards, and ensure compliance with health, safety, licensing and employment requirements
• Build positive relationships with the local community, partners, vendors and government agencies

Required profile

• Bachelor's degree in Hotel Management or a related field preferred
• At least 5 years of hotel leadership experience, including resort General Manager or Hotel Manager experience
• Hotel opening, transition or renovation experience strongly preferred
• Proven ability to build structure, processes, staffing and operational systems
• Strong financial acumen, forecasting, budgeting and P&L management
• Spanish is a plus; knowledge of Belize or Caribbean employment practices is a plus

Required skills

• Microsoft Office and hotel systems
• Forecasting, budgeting and P&L management
• Business communication and presentation skills

What we offer

• Base salary of $4,000 USD per month (gross), aligned to experience and qualifications
• Paid annual vacation, paid sick leave and public holidays under the Belize Labour Act, plus Social Security coverage
• Relocation and temporary housing assistance may be available, subject to approval
• Work permit support may be available for qualified candidates